Payment and Billing

 

Payment Methods

 


We offer the following secure payment options:

 

  • Klarna: Flexible payment solutions to spread the cost of your purchase.

  • All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover.

 

 

 

 

Currency

 


All prices and transactions on dji-hasselblad.co.uk are conducted in British Pounds Sterling (GBP £).

 

 

 

Customs, Duties, and Taxes

 


DJI Hasselblad UK is not responsible for any customs fees, duties, or taxes applied to your order. Any additional charges incurred during or after shipping (e.g., tariffs, import duties) are the sole responsibility of the customer.

 

 

 

Security

 


Your financial security is our top priority. Whether you choose to pay via Klarna or credit card, your information is safeguarded with robust encryption and secure processing systems. At no point do we store your payment details on our servers.

 

 

 

Order Confirmation

 


After completing your purchase, you will receive an order confirmation email summarising your transaction. Please review it carefully and keep it for your records.

 

 

 

Incorrect Charges

 


If you notice any discrepancies on your Klarna statement or credit card billing regarding charges from DJI Hasselblad UK, please contact us immediately. Our customer service team will promptly investigate and resolve any errors.

 

 

 

Refund Policy

 


Refunds for returns or cancellations will be issued to the original method of payment:

 

  • For Klarna transactions, refunds will be credited to your Klarna account.

  • For credit/debit card transactions, refunds will be returned to the same card used for purchase.

 


Refunds will be processed in accordance with Klarna or your card provider’s timelines.

 

 

 

Contact Us

 


If you have any questions regarding payments or billing, please get in touch:


📧 Email: info@dji-hasselblad.co.uk